Shipping & Delivery
Generally, our merchants will process and ship out your order within three working days. The transit time for each merchant can be also be found on the individual product page.
If your item has not arrived after an excessively long period of time, please contact us at firstname.lastname@example.org and we will do our best to help you.
Yes, you will have to pay any customs and import fees that occur. For more information, please click here.
If your order has been shipped (you will receive an email from us when your order ships), please contact the shipping company for more information on when your order will be delivered. If your order has not yet been shipped, please contact us at email@example.com
If your order has already been shipped, we are unable to redirect it to a different address. If your order has not yet been shipped, please contact us at firstname.lastname@example.org
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at email@example.com or by mail at
[Re: Privacy Compliance Officer]
High Street Plaza
77 High St
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Each farm has its own speciality tea. In addition, tea tastes different depending on its cultivar and terroir, which means that each farm has its own unique taste.
As for brands, each brand on teapasar has their own unique blends or spin on blends which have their own flavours.
If you’re not sure which farm or brand to buy from, we encourage you to take our quiz and make your own personalised taste profile, which will allow us to make customised tea recommendations. For more information on what our taste profile is, please refer to this page
You can only return purchases if they are defective. For more information, please refer to our shipping and returns page.
We are always happy to help! Please email us at firstname.lastname@example.org and we will do our best to get back to you within two working days. Please note that our working hours are Monday to Friday, 9 am to 6 pm (Singapore Time).
Please bring yourself, the confirmation email, and any needed items mentioned in the product page to the venue at the stated time. If you have any questions, please reach out to us at email@example.com and we will do our best to help.
Unfortunately, we do not allow for cancellations after purchase. However, we can help you liaise with the merchant to see if they are willing to help you change the date – please contact us at firstname.lastname@example.org with details.