Shipping & Delivery
Generally, our merchants will process and ship out your order within three working days. The transit time for each merchant can be also be found on the individual product page.
If your item has not arrived after an excessively long period of time, please contact us at [email protected] and we will do our best to help you.
Yes, you will have to pay any customs and import fees that occur. For more information, please click here.
If your order has been shipped (you will receive an email from us when your order ships), please contact the shipping company for more information on when your order will be delivered. If your order has not yet been shipped, please contact us at [email protected]
If your order has already been shipped, we are unable to redirect it to a different address. If your order has not yet been shipped, please contact us at [email protected]
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at [email protected] or by mail at
[Re: Privacy Compliance Officer]
High Street Plaza
77 High St
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Each farm has its own speciality tea. In addition, tea tastes different depending on its cultivar and terroir, which means that each farm has its own unique taste.
As for brands, each brand on teapasar has their own unique blends or spin on blends which have their own flavours.
If you’re not sure which farm or brand to buy from, we encourage you to take our quiz and make your own personalised taste profile, which will allow us to make customised tea recommendations. For more information on what our taste profile is, please refer to this page
You can only return purchases if they are defective. For more information, please refer to our shipping and returns page.
We are always happy to help! Please email us at [email protected] and we will do our best to get back to you within two working days. Please note that our working hours are Monday to Friday, 9 am to 6 pm (Singapore Time).
Please bring yourself, the confirmation email, and any needed items mentioned in the product page to the venue at the stated time. If you have any questions, please reach out to us at [email protected] and we will do our best to help.